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Latest customer satisfaction survey
Click above to see larger version. The individual pages are posted at the bottom of this page. Above are the results from Metro’s semi-annual onboard customer satisfaction survey. Those who have...
View ArticleMetro’s new Transfers Design Guide
View this document on Scribd pdf here Metro’s Planning Department recently completed a Transfers Design Guide to help Metro, cities and local transit agencies improve the transfer experience for our...
View ArticleBus service changes go into effect on Sunday, June 24
Metro will implement bus service changes to improve productivity and service quality on Sunday, June 24. The service changes include implementation of the Warner Center Shuttle, minor route and...
View ArticleUpdate on effort to restructure Metro Bus system: more short trips could...
< div class=”page” title=”Page 1″> < div class=”section”> < div class=”layoutArea”> < div class=”column”> View this document on Scribd pdf here What should the Metro Bus network...
View ArticleSemi-annual service changes begin Sunday
Metro makes adjustments to its bus service twice a year — in June and December with this round of changes taking effect with the start of service on Sunday, Dec. 15. Route changes will take place on...
View ArticleMetro to pursue four-phase plan to restore bus and rail service
With some aspects of our local economy expected to reopen in the weeks ahead from Coronavirus safer-at-home orders, Metro will be implementing a four-phase plan for restoring bus and rail service....
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Service changes begin this Sunday, June 21, with more trips on 95 bus lines
A Spanish version is at the bottom of the post. In response to the ongoing reopening of Los Angeles County, Metro is implementing another round of service changes this Sunday, June 21. The changes are...
View ArticleNew dedicated bus lanes and protected bike lanes debut on 5th and 6th streets...
New dedicated bus lanes and protected bike lanes on 5th and 6th Streets in DTLA brought to you by Metro, @LADOTofficial & @MayorOfLA. Up to 80 buses per hour use 6th Street and up to 70 buses per...
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Metro Art Presents “Deep Routes” with dublab
Earlier this summer, Metro Art partnered with the community radio and arts foundation dublab to create Deep Routes with dublab to offer multimedia cultural journeys across Los Angeles to transit...
View ArticleFull parking enforcement resumes on Thursday, Oct. 15, in city of Los Angeles
In March at the onset of safer-at-home orders, Los Angeles Mayor Eric Garcetti relaxed parking enforcement across the city of Los Angeles as part of the emergency response to the COVID-19 pandemic....
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NextGen Plan to improve Metro Bus system is approved by agency’s Board of...
The maps above show the difference between the frequency of Metro’s current service and what is planned under NextGen. The differences are most pronounced during the midday hours — a time when many...
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“El Camino de Vermont,” an imaginative procession along Metro Line 204 (with...
Jose Richard Aviles begins their journey at the 204 stop near Vermont/120th on November 1, 2020 What is the varied experience of a pedestrian walking 12.2 miles of Vermont Avenue? Sometimes it helps to...
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Virtual public meeting Wednesday for Alvarado
Metro and the city of Los Angeles are partnering to improve speed, frequency and reliability for the 12,000-plus passengers who ride Metro Line 200 and DASH buses along Alvarado Street. Join us...
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Metro’s Better Bus program aims to elevate the bus riding experience
UPDATE, April 15: Staff provided an update to the Metro Board’s Operations Committee today. Here’s the new staff report and presentation. Better Bus is currently scheduled to return to the Board next...
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Three upcoming virtual scoping meetings for Crenshaw Northern Extension project
When we last checked on the Crenshaw Northern Extension last summer, the Metro Board was selecting three potential routes for further study in the project’s Draft Environmental Impact Report. The...
View ArticleReminder: Metro offering fare discounts as fare collection restarts on Metro...
There has been a lot happening fare-wise at Metro. As we head into December this is a good chance to bring everyone up to speed. Fare collection resumes on the Metro bus system on January 10. Your...
View ArticleReminder: Metro offering fare discounts as fare collection restarts on Metro...
As we ease into 2022, we wanted to bring everyone up to speed on Metro fares and opportunities for riders to save money! First things first: fare collection resumes on the Metro bus system on Monday,...
View ArticleTemporary bus and rail service adjustments begin Sunday, Feb. 20
Like so many organizations across the country, Metro has been facing staffing shortages in all areas of our operation since the onset of the COVID-19 pandemic in March 2020. Because of these shortages,...
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June 23 service changes: improvements to many bus lines and service upgrades...
Our next round of twice-yearly service changes begins on Sunday, June 23. We’re making changes to a variety of bus routes to improve service based on feedback from customers, bus operators and data...
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